Aura Systems

First entry (yay)

Woman comes by, mad.  Apparently had been unable to find our store and took at least 30 min of futile searching before calling.  This anger was then focused toward my assistant manager.  She was returning a video card because her “tech” said it was the wrong card, and couldn’t get it to fit in.  He sent her here with the box and a note stating:

Return the box with the receipt and replace it with an AGP PCI Graphics Card.  It should be the same price.

Now we try to be as kind and courteous as possible.  We’re not the kind of people who go YOU’RE DOING IT WRONG and steal your keyboard to fix it.  But we can’t help but facepalm with people who try to pass theirselves off as real “technicians” who to us just seem to be really good at using Google.  Remember folks, there is no such thing as an ”AGP PCI” card.

Anyways I digress.  We notice the card she is returning is an AGP card.  we ask if she has it to bring it inside.  The manager pops the card in without issue.  With the hostile voice still “Well WHY doesn’t it WORK!?”.

“You see these things here on the motherboard? They’re called capacitors.  They exploded.  Your motherboard is dead.”
*SIGH* *gets refund* *storms out*

The note is now tapped up on the wall in the techshop area, because…well…its funny.

Tags: Idiocracy // Add Comment »